22gt99 Terms and Conditions
Please read these terms and conditions carefully before using the 22gt99 platform. This document clearly sets out all the rules for accounts, bonuses, payments, and responsible gaming.
Important: By registering on the 22gt99 platform or using any of our services, you confirm that you have read, understood, and agreed to these complete terms and conditions. You must be at least 21 years of age.
General Provisions
These terms and conditions ("Terms") apply to the 22gt99 platform and all services associated with it. These Terms form a legal agreement between you ("User" or "Member") and 22gt99 ("Platform", "we", or "us").
22gt99 is an online betting and casino platform operated for Bengali-speaking users in Bangladesh. The platform provides various types of entertainment gaming services including slots, live casino, sports betting, fishing games, and roulette.
By using our platform, you confirm that you accept all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
We reserve the right to change these Terms at any time. If you continue using the platform after changes are published, you will be considered to have automatically agreed to the updated Terms.
Eligibility and Account Registration
2.1 Age and Eligibility Requirements
To open an account and use services on 22gt99, you must meet the following requirements:
- You must be at least 21 years of age (for users aged 21 and above).
- You must be legally eligible to use online gaming services.
- You may only have one account registered in your name.
- All information provided must be true, accurate, and complete.
- You must not be on any list of persons prohibited from gambling or betting activities.
2.2 Account Verification
At the time of registration or at any stage thereafter, we may request relevant documents to verify your identity. A national identity card, passport, or other government-issued identification may be required for verification. We reserve the right to suspend withdrawals until verification is complete.
2.3 Single Account Policy
Only one account is permitted per individual, family, household address, or device. If multiple accounts are found, all accounts will be closed and balances may be forfeited.
Account Security
It is entirely your responsibility to keep your account secure. The following rules must be followed:
- Do not share your login details (username and password) with anyone else.
- Use a strong and unique password and change it regularly.
- If you notice any suspicious activity, notify our support team immediately.
- After logging in from a public device or network, make sure to end your session.
You are responsible for all activity carried out from your account. 22gt99 will not be liable for losses resulting from unauthorized access to your account, unless caused by a fault of the platform.
We may temporarily suspend an account at any time for security reasons. In such cases, we will notify you through your registered contact details.
Deposits and Withdrawals
4.1 Deposit Rules
The following rules apply when depositing funds to 22gt99:
- Minimum deposit amount: ৳100 (applicable for all methods).
- Accepted payment methods: bKash, Nagad, Rocket, Upay.
- Deposits must be made only from your own payment account.
- Transactions from payment accounts registered in a third party's name are prohibited.
4.2 Withdrawal Rules
The following conditions must be met for withdrawals:
- Minimum withdrawal amount: ৳500.
- Withdrawal processing time: 15 minutes to 2 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- Withdrawals may be on hold if account verification has not been completed.
- Withdrawals may be restricted until the wagering requirements of any active bonus have been met.
4.3 Transaction Security
All financial transactions are secured through SSL encryption technology. We are committed to ensuring the confidentiality and security of your financial information.
Bonuses and Promotions
5.1 Welcome Bonus
22gt99 offers a welcome bonus for new members. The bonus terms are described below:
- 100% bonus on the first deposit, up to a maximum of ৳20,000.
- Example: deposit ৳1,000 and receive a bonus of ৳1,000 — total balance ৳2,000.
- A 20x wagering requirement must be met before the bonus can be withdrawn.
- The wagering requirement must be completed within 30 days of receiving the bonus.
- Certain games may not contribute to bonus wagering.
5.2 VIP Program
The 22gt99 VIP program has four tiers, with weekly cashback benefits available at each tier:
- Bronze: up to 0.2% weekly cashback.
- Silver: up to 0.5% weekly cashback.
- Gold: up to 0.8% weekly cashback.
- Platinum: up to 1.0% weekly cashback.
Progression through VIP tiers depends on your activity and participation on the platform. Additional benefits and rewards are provided at each tier.
5.3 General Promotion Rules
- A bonus can only be claimed once, unless specifically stated otherwise.
- If bonus abuse is suspected, we reserve the right to cancel the bonus and any associated winnings.
- Bonus funds cannot be withdrawn directly — they are for gameplay use only.
- Each promotion may have its own detailed terms, which will be stated on the promotion page.
Betting and Gaming Rules
6.1 General Gaming Policy
All games on 22gt99 are operated following fair play principles. Game outcomes are determined impartially using Random Number Generator (RNG) technology.
- Once all bets are finalized, they cannot be changed or cancelled.
- If a game is not completed correctly due to a technical error, the bet amount will be refunded.
- In the case of a visible display error (such as incorrect odds being shown), we reserve the right to void the bet.
6.2 Sports Betting Rules
The following specific rules apply to sports betting:
- Bets can be placed on various sports including cricket, football, and kabaddi.
- Betting is available on international events including BPL, IPL, T20 World Cup, and ICC tournaments.
- If a match is abandoned or postponed, the rules for bet settlement will apply.
- In live betting, odds may change before a bet is accepted.
6.3 Live Casino Rules
When participating in live casino games, the dealer's decision is considered final. If the connection is lost due to a technical interruption, the game will be settled according to the game log.
Prohibited Activities
The following activities are strictly prohibited, and if any such activity is detected, the account will be closed immediately:
- Any type of fraudulent or deceptive activity.
- Bonus abuse or bonus arbitrage activity.
- Operating multiple accounts by the same individual.
- Using a third party's payment method.
- Playing games using automated bots or software.
- Attempting to influence game outcomes through manipulation.
- Using the platform for money laundering or illegal financial activity.
- Harassing or misconduct towards other players.
- Exploiting technical vulnerabilities or bugs in the platform.
If any of the above activities are detected, we reserve the right to close the account, forfeit all balances and winnings, and notify the relevant authorities.
Responsible Gambling
22gt99 firmly believes in responsible gaming. We want all our members to enjoy gaming as a source of entertainment, not as a cause of problems.
8.1 Self-Regulation Tools
- Option to set deposit limits (daily, weekly, monthly).
- Option to set loss limits.
- Option to set session time limits.
- Self-exclusion option (temporary or permanent account closure).
- Reality Check breaks.
8.2 Support and Resources
Gambling addiction is a serious problem. If you feel that you or someone you know needs help, please contact us through our 24/7 live chat support. Our support team will assist you with self-exclusion or setting limits.
For more information on responsible gaming, please visit our Responsible Gaming page.
Remember: Gaming is for entertainment only. Never rely on gaming as a source of income. Only spend money that you can afford to lose without affecting your financial life.
Privacy & Data Protection
Protecting the privacy of your personal information is our priority. Our privacy policy is an integral part of these terms. To learn more about how your information is collected, used, and kept secure, please visit our Privacy Policy page.
In brief, we use your information for the following purposes:
- Account management and identity verification.
- Processing financial transactions.
- Providing customer service.
- Preventing fraud and ensuring security.
- Fulfilling legal obligations.
- Improving service quality.
We do not sell your personal information to third parties. Information is shared only when strictly necessary for service delivery or when required by law.
Dispute Resolution & Liability
10.1 Complaints Process
For any dispute or complaint, please contact our customer service team first. Our support team is available in Bengali via live chat 24/7. All complaints are taken seriously and resolved after proper investigation.
10.2 Limitation of Liability
22gt99 is not liable for:
- Loss of a game or bet due to internet disconnection.
- Losses caused by issues with your device or software.
- Problems caused by the failure of third-party technology or services.
- Losses caused by unauthorized use of your account credentials.
In any circumstance, the maximum liability of 22gt99 will be equal to the current balance in your account.
Changes & Amendments
22gt99 reserves the right to change, amend, or update these terms at any time. Changes will take effect from the date of publication.
For significant changes, we will endeavor to notify you via your registered email address or through a notice on the platform. However, it is your responsibility to stay updated on any changes.
Continued use of the platform after updated terms are published will be considered as your agreement to the changes. If you do not agree to the new terms, please contact our support to close your account.
Contact
If you have any questions or comments about these terms, please contact us:
- Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
- Email: [email protected]
Our support team is always at your service. Do not hesitate to contact us for any issue or query.
Final Note: These terms have been written in Bengali and that is the only official version. 22gt99 hopes you will read these terms carefully and enjoy the platform responsibly.